Online Doctor Consultations (Telemedicine)
Speak to a doctor by video or phone from home or work, for everyday health concerns, follow-ups and medicine reviews.
What we offer
Services listed may vary by branch. Call us to confirm availability before you travel.
- Online consultations for everyday health concerns
- Follow-up after treatment
- Medicine reviews
- Ongoing care for long-term conditions
- Referral to the right specialist
- Review of a diagnosis or treatment plan
- Advice on symptoms and prevention
Who this service is for
Patients with non-emergency concerns who prefer not to travel. It is not suitable for emergencies.
Before your visit
A smartphone, tablet or computer with a stable internet connection. We will send simple instructions before your appointment.
Not sure this is the right service? Ask us on WhatsApp or call 0802 306 0423.
What to expect
01
Request an appointment
Book online, call 0802 306 0423 or send a WhatsApp message. Tell us the service and the branch you prefer.
02
We confirm with you
A patient coordinator contacts you to confirm the time and branch, and explains how to prepare.
03
Your visit
Arrive a little early with any previous records. Your clinician explains your results, options and next steps.
Questions about telemedicine
More questions? Read our general FAQs or call 0802 306 0423.
How does a virtual consultation work?
Book a time, join the secure consultation, discuss your symptoms with a doctor and receive advice and next steps.
Do I need special software?
Usually only a smartphone, tablet or computer with a stable connection. We will send instructions.
Can I get a prescription online?
If appropriate for your condition and within regulations, your doctor may prescribe or recommend next steps.
When should I come to the hospital instead?
For chest pain, difficulty breathing, heavy bleeding, loss of consciousness, stroke symptoms or any emergency, come in immediately or call 0802 306 0423.
Is my consultation private?
Yes. Consultations and medical information are handled confidentially.
Where to find us
- Ajana Branch: 17 Ajana Street, Surulere
- Jinadu Branch: 8 Jinadu Street, Pako Aguda
- Both branches open 24/7, emergency care always available
- 0802 306 0423
Related services
Home Care
Medical care at home for older relatives, people recovering after surgery and those managing long-term conditions.
Executive Health Checks
Comprehensive check-ups for busy professionals, coordinated so that as much as possible is done in one visit, with a personal health plan afterwards.
Paediatrics
Check-ups, vaccinations and prompt care when your child is unwell, from the first days of life through the teenage years.
We are here to help
Your Family's Care Starts with a Conversation
Contact our team to find the right service, arrange an appointment or get directions to the right branch.
