Patient information
Planning Your Visit
Everything you need before you come in: booking, registration, what to bring, payment and how to reach us.
Booking an appointment
Request an appointment online, or call or WhatsApp our team.
Book now
Registration
Free for families and expectant mothers. Register online at either branch.
Register
Our branches
Ajana (Surulere) and Jinadu (Pako Aguda), both open 24/7.
Find a branch
Emergencies
Call 0802 306 0423 or come straight to our Emergency Department.
Emergency care
Questions
Answers about appointments, registration, insurance and more.
Read the FAQs
Your privacy
How we handle the information you share with us.
Privacy policy
Before you come
What to bring
- A valid photo ID.
- Your health insurance (HMO) card or details, if you have one.
- Previous medical records, test results or scan reports.
- A list of medicines you currently take.
Paying for care
Payment and health insurance
We work with a range of health insurance (HMO) providers. Tell our team your HMO when you book, and we will confirm your cover before your visit.
Costs depend on the care you need. Our team will explain fees and payment options before treatment wherever possible.
Your records
Medical records
Bring any records from other hospitals, or ask your previous provider to send them to us. Our team will add them to your file so you don’t repeat tests unnecessarily.
Your records are kept confidential. Read our privacy policy to learn how we handle your information.
Tell us how we did
Feedback and concerns
We welcome feedback about your care. Email [email protected] or call 0802 306 0423. Please do not post personal medical details on social media or public review sites.
We are here to help
Your Family's Care Starts with a Conversation
Contact our team to find the right service, arrange an appointment or get directions to the right branch.
